News and Updates (15)

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26.03.2020

COVID-19 Virus – Customer Support Update 1, 23rd March

I am keen to update you on how 9 is continuing to respond to the impact of the Covid-19 pandemic. Hopefully, you are keeping well and have also been able to reconfigure your business to adapt to the new situation.

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26.03.2020

COVID-19 - Partner Update 2, 26th March

Blog

26.03.2020

Perfecting the conference call

Be on time It has been reported that at the start of a conference call, a crazy 10 minutes is wasted due to people being late and distractions. With our attention span limited to 10-18 minutes, those first moments are invaluable.

Blog

13.03.2020

COVID-19 Virus – Customer Support

I do hope you and your business are coping well with the impact of the COVID-19 outbreak. We are all experiencing unprecedented challenges and it is good to see that increased levels of mutual understanding and cooperation are already evident.

Blog

13.03.2020

COVID-19 - Partner Update 1, 13th March

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10.03.2020

Openreach update - COVID 19

We have received an important notification from Openreach, regarding new processes they have introduced for engineer visits, in light of CORVID 19.

Blog

11.02.2020

Carl Graham takes Partner Business Manager role

9 Group long-termer Carl Graham has been promoted to the role of Partner Business Manager with a remit to develop channel relationships and stay abreast of industry changes as an advisor to resellers.

Blog

10.02.2020

Why every company needs a customer retention strategy

Mark Saunders, Group Marketing Director

Blog

10.02.2020

Why partnerships are key to unlocking mobile market potential

We are seeing more and more resellers make the move to manage their customers’ mobile requirements, where in the past they would look to hand over to a friendly local mobile dealer or reseller to manage.

News, Events & Blogs

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COVID-19 Virus – Customer Support Update 1, 23rd March

COVID-19 - Partner Update 2, 26th March

Perfecting the conference call

COVID-19 Virus – Customer Support

COVID-19 - Partner Update 1, 13th March

Openreach update - COVID 19

Carl Graham takes Partner Business Manager role

Why every company needs a customer retention strategy

Why partnerships are key to unlocking mobile market potential