News, Events & Blogs

1.04.2020

O2 and Vodafone 30 day mobile contracts

The COVID-19 crisis has resulted in the majority of the working population moving to homeworking. Many of these employees have no access to a business mobile and may need to fulfil roles where contact by phone is essential.

31.03.2020

A professional greeting for your customers

The IT and Telecommunications industry plays a vital role in supporting UK businesses. At times like these, it’s more important than ever that we support our customers, to keep things running smoothly. We do not take our responsibility lightly and pledge to work closely with you over the coming...

31.03.2020

Free calls to 101

The Home Office has requested that all calls to the non-emergency service, 101, are free of charge from 1st April 2020.

27.03.2020

TOP TIPS: Keeping your phone clean

27.03.2020

Setting up WiFi calling

You may not have a great Mobile connection throughout you home, especially when compared to the quality you’re used to in an office environment. WiFi calling can really help to improve the quality of your calls. We’re going to talk you through some simple steps to set this up.

26.03.2020

COVID-19 Virus – Customer Support Update 1, 23rd March

I am keen to update you on how 9 is continuing to respond to the impact of the Covid-19 pandemic. Hopefully, you are keeping well and have also been able to reconfigure your business to adapt to the new situation.

26.03.2020

COVID-19 - Partner Update 2, 26th March

I am keen to update you on how 9 is continuing to respond to the impact of the Covid-19 pandemic. Hopefully, you are keeping well and have also been able to reconfigure your business to adapt to the new situation.

26.03.2020

Perfecting the conference call

Be on time It has been reported that at the start of a conference call, a crazy 10 minutes is wasted due to people being late and distractions. With our attention span limited to 10-18 minutes, those first moments are invaluable.

13.03.2020

COVID-19 Virus – Customer Support

I do hope you and your business are coping well with the impact of the COVID-19 outbreak. We are all experiencing unprecedented challenges and it is good to see that increased levels of mutual understanding and cooperation are already evident.