News and Updates (13)

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11.08.2020

COVID-19 Virus – Customer Support Update

Lockdown measures have eased across the UK and while the initial shock of the crisis is over, the current phase comes with its own challenges. We’re here to support you and would welcome a conversation to understand what we can do to help. Please email hello@9group.co.uk or call us on 0800 970 2999...

Blog

30.07.2020

A day in the life of ...

Riyaz Bhaiyat, Head of Customer Relations at 9 Group The early bird catches the worm Its 6:00 and I’m sure most people wake to their alarm clock and if you’re lucky to the beautiful sound of singing birds. My day starts with my cat Leo jumping on my face and signalling that it’s time for food.

Blog

30.07.2020

Number porting is improving

In order to improve the industry agreed porting processes a number of changes will be coming into effect on Monday the 3rd August.

Blog

30.07.2020

Unlocking business after lockdown

Lockdown has proven that most roles can endure the shift to remote working. Businesses have had the opportunity to test and prove that they can thrive in this environment and there’s no doubt that an element of this will stick around, even once the restrictions have fully lifted. There is still a...

Blog

3.07.2020

New Vodafone tariffs

The new Vodafone Red and Business advance tariffs are now live and available to order in iBillie. A tariff guide and deal calculator are available to download from iBillie.

Blog

2.07.2020

Why selling strategies must change post-lockdown

There is no doubt that consumer behaviours have evolved during lockdown. When something as significant as a global pandemic occurs, it stands to reason that our outlook as individuals will be impacted.

Blog

22.06.2020

Marketing out of lockdown

We’ve learned a few things about how customer behaviours have changed during lockdown, which has resulted in us pivoting our focus when to comes to digital Marketing. Here are our top tips. Louise Abbey, Head of Customer Marketing. Customer behaviours have evolved since the lockdown restrictions...

Blog

9.06.2020

30 day mobile contracts

The COVID-19 crisis has resulted in the majority of the working population moving to homeworking. Many of these employees have no access to a business mobile and may need to fulfil roles where contact by phone is essential.

Blog

8.06.2020

Employee of the month - Paul O'Neill

Each month, we give staff the opportunity to nominate their employee of the month. Our Installation Manager Paul O’Neill was the latest 9 hero to take the crown.

News, Events & Blogs

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COVID-19 Virus – Customer Support Update

A day in the life of ...

Number porting is improving

Unlocking business after lockdown

New Vodafone tariffs

Why selling strategies must change post-lockdown

Marketing out of lockdown

30 day mobile contracts

Employee of the month - Paul O'Neill