News, Events & Blogs

9.04.2020

COVID-19 - Partner Update 4, 9th April

As it may be expected in these unprecedented circumstances, a number of our upstream network operators have issued notifications around service availability and other constraints. Please click on the links in the Contents table to navigate to each update.

8.04.2020

Stay safe this Easter

PABX fraud is a global problem, reaping close to £30 Billion for criminals. An average incident can cost in the thousands. Easter is just around the corner and it can be a vulnerable time for businesses, with reduced staff levels and less opportunity to spot the signs of fraud in time.

3.04.2020

COVID-19 - Partner Update 3, 3rd April

The response and feedback we’ve seen from Partners over the past few weeks has been exceptional; I’d like to extend my appreciation to everyone who has taken the time to get in touch. These are challenging times, but the strength of our relationships and the positive partnerships that exist right...

1.04.2020

O2 and Vodafone 30 day mobile contracts

The COVID-19 crisis has resulted in the majority of the working population moving to homeworking. Many of these employees have no access to a business mobile and may need to fulfil roles where contact by phone is essential.

31.03.2020

A professional greeting for your customers

The IT and Telecommunications industry plays a vital role in supporting UK businesses. At times like these, it’s more important than ever that we support our customers, to keep things running smoothly. We do not take our responsibility lightly and pledge to work closely with you over the coming...

31.03.2020

Free calls to 101

The Home Office has requested that all calls to the non-emergency service, 101, are free of charge from 1st April 2020.

27.03.2020

TOP TIPS: Keeping your phone clean

27.03.2020

Setting up WiFi calling

You may not have a great Mobile connection throughout you home, especially when compared to the quality you’re used to in an office environment. WiFi calling can really help to improve the quality of your calls. We’re going to talk you through some simple steps to set this up.

26.03.2020

COVID-19 Virus – Customer Support Update 1, 23rd March

I am keen to update you on how 9 is continuing to respond to the impact of the Covid-19 pandemic. Hopefully, you are keeping well and have also been able to reconfigure your business to adapt to the new situation.