Blog 9.06.2021 Rob, Vicki & Anna's intro into Telecoms We spoke to some long-standing members of our team to see how they entered into their telecoms career! Read more
Blog 29.04.2021 Congratulations to our employee of the month We’re very pleased to announce that our winner for April is Daisy Mangan! Huge congratulations, Daisy and very well deserved. Read more
Blog 21.04.2021 Customer behaviours have changed We spoke to Vicki Cowperthwaite, about how customer behaviours have changed and how companies adapt to them Read more
Blog 9.04.2021 The journey to 5G With the most recent release of 5G it’s easy to take this incredible technology for granted – do you remember the release of 1G? Read more
Blog 9.04.2021 Keeping your devices squeaky clean There’s been a lot of talk lately around, what did you do before the pandemic that you think is pretty gross now? Well, what about how often we cleaned our devices…if ever? Read more
Blog 30.03.2021 Easter fraud prevention We understand that Easter can be a vulnerable time for businesses with increased annual leave, so we’d like to help you to protect your business from fraud during this time. Read more
Blog 16.02.2021 Reimagining business performance beyond profit Comms Dealer magazine invited 9 Group to explore how forward thinking channel organisations that adopt a broader outlook on performance metrics will thrive on the foundations of their greater purpose. Read more
Blog 8.02.2021 Creating a customer satisfaction survey When gathering customer feedback, the ultimate goal is to gather rich, useful data and insights so that you can recognise patterns in strength and areas for improvement. We’ve put together 9 top tips for creating your survey… Read more
Blog 26.01.2021 Has the way we work changed forever? In recent days, there has been positive news about the vaccine roll out and even though life may return to normal soon, what’s considered to be the normal way of working has likely changed forever. Read more