News and Updates (11)

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16.12.2020

Customer service in a pandemic

Customer service is at the heart of any business and that definitely hasn’t changed during the pandemic. In fact, we believe the importance of customer service has only increased.

Blog

15.12.2020

Double win for 9's Marketing team

The Marketing team celebrated double success at the prestigious Comms Dealer Sales and Marketing Awards, which was hosted on December 10th.

Blog

5.11.2020

Change somebody’s day

2020 has been a tough year. We’ve realised how important it is to be able to see our loved ones, keep in touch and speak about how we feel. In our lifetime the world has never had this time to pause and reflect.

Blog

22.10.2020

One small thing to support your mental health

In support of World Mental Health day earlier in the month, we wanted to reach out to our customers to understand what they do to improve their mental health each day. So we joined Mind and their campaign called ‘do one thing’. Whether it’s going for a walk, learning a new skill, doing something...

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2.09.2020

A simple solution for home working

During this very challenging period, we understand how important it is for businesses to stay connected with their customers.

Blog

13.08.2020

COVID-19 – Partner Update 10, 13th August

Lockdown measures have eased across the UK and while the initial shock of the crisis is over, the current phase comes with its own challenges for business owners and customers alike. We’re here to support you and would welcome a conversation to understand how we can assist your business over the...

Blog

11.08.2020

COVID-19 Virus – Customer Support Update

Lockdown measures have eased across the UK and while the initial shock of the crisis is over, the current phase comes with its own challenges. We’re here to support you and would welcome a conversation to understand what we can do to help. Please email hello@9group.co.uk or call us on 0800 970 2999...

Blog

30.07.2020

A day in the life of ...

Riyaz Bhaiyat, Head of Customer Relations at 9 Group The early bird catches the worm Its 6:00 and I’m sure most people wake to their alarm clock and if you’re lucky to the beautiful sound of singing birds. My day starts with my cat Leo jumping on my face and signalling that it’s time for food.

Blog

30.07.2020

Number porting is improving

In order to improve the industry agreed porting processes a number of changes will be coming into effect on Monday the 3rd August.

News, Events & Blogs

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Customer service in a pandemic

Double win for 9's Marketing team

Change somebody’s day

One small thing to support your mental health

A simple solution for home working

COVID-19 – Partner Update 10, 13th August

COVID-19 Virus – Customer Support Update

A day in the life of ...

Number porting is improving