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29.04.2021

Congratulations to our employee of the month

We’re very pleased to announce that our winner for April is Daisy Mangan! Huge congratulations, Daisy and very well deserved.

Blog

21.04.2021

Customer behaviours have changed

We spoke to Vicki Cowperthwaite, about how customer behaviours have changed and how companies adapt to them

Blog

9.04.2021

The journey to 5G

With the most recent release of 5G it’s easy to take this incredible technology for granted – do you remember the release of 1G?

Blog

9.04.2021

Keeping your devices squeaky clean

There’s been a lot of talk lately around, what did you do before the pandemic that you think is pretty gross now? Well, what about how often we cleaned our devices…if ever?

Blog

30.03.2021

Easter fraud prevention

We understand that Easter can be a vulnerable time for businesses with increased annual leave, so we’d like to help you to protect your business from fraud during this time.

Blog

16.02.2021

Reimagining business performance beyond profit

Comms Dealer magazine invited 9 Group to explore how forward thinking channel organisations that adopt a broader outlook on performance metrics will thrive on the foundations of their greater purpose.

Blog

8.02.2021

Creating a customer satisfaction survey

When gathering customer feedback, the ultimate goal is to gather rich, useful data and insights so that you can recognise patterns in strength and areas for improvement. We’ve put together 9 top tips for creating your survey…

Blog

26.01.2021

Has the way we work changed forever?

In recent days, there has been positive news about the vaccine roll out and even though life may return to normal soon, what’s considered to be the normal way of working has likely changed forever.

Blog

25.01.2021

Stay safe and avoid fraud

PABX fraud is a global problem, reaping close to £30 Billion for criminals and terrorists. An average incident can cost in the thousands. Every system is potentially vulnerable, so following this guidance produced by The Federation of Communication Services (FCS) will help to guard against fraud.

News, Events & Blogs

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Congratulations to our employee of the month

Customer behaviours have changed

The journey to 5G

Keeping your devices squeaky clean

Easter fraud prevention

Reimagining business performance beyond profit

Creating a customer satisfaction survey

Has the way we work changed forever?

Stay safe and avoid fraud