Blog 9.04.2021 The journey to 5G With the most recent release of 5G it’s easy to take this incredible technology for granted – do you remember the release of 1G? Read more
Blog 16.02.2021 Reimagining business performance beyond profit Comms Dealer magazine invited 9 Group to explore how forward thinking channel organisations that adopt a broader outlook on performance metrics will thrive on the foundations of their greater purpose. Read more
Blog 25.01.2021 Stay safe and avoid fraud PABX fraud is a global problem, reaping close to £30 Billion for criminals and terrorists. An average incident can cost in the thousands. Every system is potentially vulnerable, so following this guidance produced by The Federation of Communication Services (FCS) will help to guard against fraud. Read more
Blog 15.01.2021 COVID-19 Pandemic, Partner Update Firstly, we hope that you, your family and your teams are safe and well. These are challenging times but rest assured that we’re doing everything we can to make things easier for you and your customers. Read more
Blog 7.01.2021 Where to target your marketing in 2021 The COVID-19 pandemic is one of the most significant challenges humankind has endured this century. The crisis transformed the way that we live and work overnight, as well as how we communicate and our behaviours as consumers. Plan Planning is critical. This sounds straightforward but many Partners... Read more
Blog 16.12.2020 Customer service in a pandemic Customer service is at the heart of any business and that definitely hasn’t changed during the pandemic. In fact, we believe the importance of customer service has only increased. Read more
Blog 2.09.2020 A simple solution for home working During this very challenging period, we understand how important it is for businesses to stay connected with their customers. Read more
Blog 11.08.2020 COVID-19 Virus – Customer Support Update Lockdown measures have eased across the UK and while the initial shock of the crisis is over, the current phase comes with its own challenges. We’re here to support you and would welcome a conversation to understand what we can do to help. Please email hello@9group.co.uk or call us on 0800 970 2999... Read more
Blog 30.07.2020 Unlocking business after lockdown Lockdown has proven that most roles can endure the shift to remote working. Businesses have had the opportunity to test and prove that they can thrive in this environment and there’s no doubt that an element of this will stick around, even once the restrictions have fully lifted. There is still a... Read more