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30.07.2024

Ofcom Announces New Measures to Combat Scam Calls

Ofcom has recently made a significant announcement to enhance consumer protection from fraudulent calls, particularly those from abroad that imitate UK landline numbers. This new guidance requires phone companies to take decisive actions to block these deceptive calls, which have become a common...

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12.07.2024

Onecom Group Wins Three Vodafone Partner Awards, Including Strategic Partner of the Year for the 14th Consecutive Year

Onecom Group, the UK's leading business telecoms and cloud communications provider, has been named Vodafone's Strategic Partner of the Year for an unprecedented 14th consecutive year. This accolade underscores Onecom Group's commitment to excellence, innovation, and outstanding customer service in...

Blog

19.06.2024

Securing Your Customers' Business Broadband

In today's digital age, securing business broadband is more critical than ever. Cyber threats are constantly evolving, and businesses, regardless of size, are prime targets. As a trusted Partner, it's essential to guide your customers in safeguarding their broadband connections to ensure their...

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14.06.2024

The Role of Broadband in IoT (Internet of Things)

The Internet of Things (IoT) is transforming the way we live, work, and interact with our environment. From smart homes to industrial automation, IoT devices are becoming integral to various aspects of modern life. Central to the functionality and efficiency of these devices is a robust broadband...

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5.06.2024

Breaking Down Broadband

Having a reliable and fast internet connection is essential for your customers. Among the various types of broadband connections available, fibre optic broadband stands out for its superior performance and reliability. This blog explores how fibre optic broadband works and the benefits it offers...

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28.05.2024

Evolving Customer Expectations in Telecom: Personalisation and Beyond

The telecom industry is in the midst of a significant transformation, driven by rapidly evolving customer expectations. As consumers become more tech-savvy and demand higher levels of service, telecom providers are responding with innovative solutions. The focus is increasingly on personalised...

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22.05.2024

The Big PSTN Switch-Off: Extended to 2027

BT Group reported last week that the switch-off date for ISDN and PSTN services has been extended to 31st January 2027. This delay offers additional time for businesses and consumers, especially those who are vulnerable, to transition smoothly to more advanced IP-based systems.

Blog

2.05.2024

World Password Day: Empowering Your Cybersecurity with Robust Password Practices

In today's dynamic cybersecurity landscape, where cyber threats are evolving at an unprecedented pace, the significance of robust password practices cannot be emphasised enough. This World Password Day, we want to shine a spotlight on the critical role that passwords play in fortifying yours and...

Blog

22.04.2024

What makes a successful Contact Centre?

Today people want to be able to reach companies quickly and have their problems solved right away, on whichever channel they most prefer – whether that is chat, voice or email.

News, Events & Blogs

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Ofcom Announces New Measures to Combat Scam Calls

Onecom Group Wins Three Vodafone Partner Awards, Including Strategic Partner of the Year for the 14th Consecutive Year

Securing Your Customers' Business Broadband

The Role of Broadband in IoT (Internet of Things)

Breaking Down Broadband

Evolving Customer Expectations in Telecom: Personalisation and Beyond

The Big PSTN Switch-Off: Extended to 2027

World Password Day: Empowering Your Cybersecurity with Robust Password Practices

What makes a successful Contact Centre?