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28.05.2024

Evolving Customer Expectations in Telecom: Personalisation and Beyond

The telecom industry is in the midst of a significant transformation, driven by rapidly evolving customer expectations. As consumers become more tech-savvy and demand higher levels of service, telecom providers are responding with innovative solutions. The focus is increasingly on personalised...

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22.05.2024

The Big PSTN Switch-Off: Extended to 2027

BT Group reported last week that the switch-off date for ISDN and PSTN services has been extended to 31st January 2027. This delay offers additional time for businesses and consumers, especially those who are vulnerable, to transition smoothly to more advanced IP-based systems.

Blog

2.05.2024

World Password Day: Empowering Your Cybersecurity with Robust Password Practices

In today's dynamic cybersecurity landscape, where cyber threats are evolving at an unprecedented pace, the significance of robust password practices cannot be emphasised enough. This World Password Day, we want to shine a spotlight on the critical role that passwords play in fortifying yours and...

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22.04.2024

What makes a successful Contact Centre?

Today people want to be able to reach companies quickly and have their problems solved right away, on whichever channel they most prefer – whether that is chat, voice or email.

Blog

15.04.2024

Bridging the Digital Divide

In an age where connectivity is paramount for education, employment, healthcare and even social interaction, the digital divide represents a significant societal challenge. This gap between those who have access to high-speed internet and those who do not exacerbates existing inequalities,...

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9.04.2024

The Future of Telecommunications: Trends to Watch in 2024

In an era where communication is the backbone of global connectivity, the telecommunications industry continues to evolve at a rapid pace. As we delve into 2024 and beyond, it's crucial to explore the emerging trends that will shape the future of telecommunications. From advancements in technology...

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19.03.2024

Powering Industries with Connectivity Solutions

In today's fast-paced world, staying connected is more important than ever. Connectivity products like fibre broadband, Voice over Internet Protocol (VOIP), and mobile services are not just for big corporations; they can benefit your customer’s small businesses in various sectors like plumbing,...

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13.03.2024

Go Green with Full Fibre

In the pursuit of a sustainable future, the importance of technological advancements cannot be overstated. As we navigate the challenges posed by climate change and environmental degradation, innovative solutions are vital. One such solution lies in the realm of telecommunications infrastructure –...

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26.02.2024

Embracing AI and Machine Learning

The telecom industry stands at the forefront of innovation, driven by transformative technologies like artificial intelligence (AI) and machine learning. As businesses across the UK continue to embrace digitalisation, the integration of AI and machine learning into telecom services is reshaping the...

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Evolving Customer Expectations in Telecom: Personalisation and Beyond

The Big PSTN Switch-Off: Extended to 2027

World Password Day: Empowering Your Cybersecurity with Robust Password Practices

What makes a successful Contact Centre?

Bridging the Digital Divide

The Future of Telecommunications: Trends to Watch in 2024

Powering Industries with Connectivity Solutions

Go Green with Full Fibre

Embracing AI and Machine Learning