9’s service and engineering teams are talented individuals employed by 9, offering exceptional support for customers. They work closely to offer a solution for your business needs. Their non-biased approach to finding the best fit for your business means that you can rest assured any interaction you have with them will be seamless.
We strive to offer the best customer experience by setting ourselves commitments such as answering calls in three rings and aiming to begin working on your query within thirty minutes.
Not only that, but we know how important it is for your business to continue to function smoothly at all times. With advancements in technology, we’re able to fix 98% of queries remotely, so we don’t need to disturb your office.
If you have frequent new starters or often need to divert your phones for example, we can train a member of your team to handle this within your business. We offer over-the-phone support for those quick questions you want solutions to, through to the full advice on the best solution for your business.
When you order new products or systems, we’ll handle the process from start to finish. So, your products are signed, sealed, delivered, installed – all by our 9 team.
Talk to us about our Support packages for your business today.
