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5.03.2018

Future-proof the way you work

Weather barriers, childcare problems or maybe your staff just can’t get into work? This shouldn’t mean your business should lose out. Collaboration means that your workforce can work seamlessly wherever you are.

Blog

9.02.2018

9 tips for crafting Customer Satisfaction surveys

The ultimate goal is to gather useful insight and lots of it, so that you can recognise patterns in strengths and areas to improve. Here are our top tips for creating your survey… 1. Short & sweet: Don’t entice people in with a ‘two minute survey’ if in reality it’s more like ten. Keep it short and...

Blog

12.01.2018

Comms vision 2017 Communique

Following the greatly anticipated annual Comms Vision Convention at Gleneagles, we have summarised the 2017 event with thanks to Comms Vision as the information source. The event has been running for over a decade with the UK’s industry professionals attending, gaining current and relevant...

Blog

4.09.2017

Phone System Maintenance – Half Price

How would your business fare if your phone system stopped working? What would be the impact on your customers and how many of them may choose to do business elsewhere in the future if they could not contact you for an extended period?

Blog

3.09.2017

Cathcart takes to the road (and rails)

It can be all too easy for Service Providers to assume that they are already close enough to their Partners and that there are no unpleasant surprises lurking in the world outside the office door. No such complacency from 9’s Partner Channel Director, Adam Cathcart, who has visited close to fifty...

Blog

11.07.2017

Modern Marketing

Group Marketing Director, Mark Saunders, reflects on a 35-year career and the changing role of modern marketing.

Blog

11.07.2017

The Customer in the Middle

Group Marketing Director Mark Saunders continues a lifelong crusade to share his views on why placing customers at the heart of a business is more than just a trite marketing phrase.

News, Events & Blogs

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Future-proof the way you work

9 tips for crafting Customer Satisfaction surveys

Comms vision 2017 Communique

Phone System Maintenance – Half Price

Cathcart takes to the road (and rails)

Modern Marketing

The Customer in the Middle