OneHub Vodafone Mobile
23rd June 2025 - We’ve enhanced the Order History details to now clearly indicate the type of connection, whether it’s a New, Port, or Migration order
27th May 2025 - eSIMs are now available on new connections and SIM swaps
27th May 2025 - Spend cap notifications will be sent to both the Partner via email and mobile user via SMS to alert when a spend cap has been triggered on an asset
27th May 2025 - Ability to bulk process migration and port orders using the same PAC
27th May 2025 - Ability to request a "Bulk PAC" against multiple numbers under a Partner customer's account
19th May 2025 - New report available at Partner level, to review all connection orders
19th May 2025 - Missing menu item icons issue resolved
19th May 2025 - Portal redirect after resetting password issues resolved and working as expected
19th May 2025 - Improvement to the migration order process, orders can proceed without SIMs being available in the customer's SIM pools, unless required by certain PAC prefixes
19th May 2025 - Disconnection time deferred to 23:59 same day, allowing opportunity to cancel a disconnection order
1st May 2025 - Enhanced search capability in order history page
1st May 2025 - Ability to pin the navigation tool bar
28th March 2025 - Improved handling of ports and migrations to ensure they are not processed on Bank Holidays and weekends
17th March 2025 - Password reset and forgotten password issue resolution
13th March 2025 - Partial search for both SIM and MPN enhancement
13th March 2025 - Streamlined SIM overview and orders; quick view and enhanced allocation process
10th March 2025 - Improvement to SIM reallocation process: SIMS will be reallocated to the customer's SIM pool should an order be cancelled
10th March 2025 - System validates and checks PAC or STAC status to ensure its not been used to allow for seamless order submission
10th March 2025 - View change to effortlessly manage customer mobile connections; View, Export, and Track status, tariffs, SIM numbers and more, all on the mobile asset page
13th February 2025 - Analytics update providing enhanced reporting functionality; Export as PDF, and Downloading Graphs in PNG Format
13th February 2025 - Permission Issue within the analytic reports in OneHub, users will see auto-resolution after experiencing the error within 20 minutes
31st January 2025 - Partners can now easily view and manage all PACs and STACs for their customers
7th January 2025 - Commercial warning flag has been added on tariff downgrades and disconnections
7th January 2025 - Enhanced UI for Mobile Bars: Now separated into 'bars' and 'roaming bars' with detailed descriptions
7th January 2025 - Improved bulk tariff change process: streamlined visibility for active connections
20th December 2024 - Resolved: Full order history now visible to Partners
20th December 2024 - Partner level analytics access to customer asset reporting
OneHub SIP
25th June 2025 - Introduced port time selection allowing day-of-port flexibility
25th June 2025 - Contiguous number ranges are now provided based on Gamma availability, please note however ranges may not always appear in sequence
11th April 2025 - External number ports errors with STD code 0208 resolution
28th March 2025 - SIP configuration and management menu update: to rename and reallocate both Fraud Management and SIP trace requests
13th March 2025 - Enhanced external number search functionality: search numbers within a range
31st January 2025 - Improved validation and porting process for 10-Digit Main Billing Numbers
7th January 2025 - Enhanced global search functionality for external number assets at Partner level
Guided Diagnostics
20th June 2025 - A fix has been implemented to ensure the fault location is clearly communicated before booking an appointment
13th June 2025 - Resolved looping issue when retrieving test results
29th April 2025 - Resolved Issue with inactive assets displayed as active on OneHub
28th April 2025 - Improved communication: clearer wording for MSO detection
3rd April 2025 - Improved capture of fault information details when reporting issues on non-Vodafone connections
21st March 2025 - Resolution of duplicate assets display for same connection
19th March 2025 - Resolution of contact information capture causing loop Issue within the fault wizard
4th March 2025 - Automatic refresh for asset page with active cases
25th February 2025 - Enhanced case notes view in the fault and analytics reporting area
10th February 2025 - Ability to refer and receive email notification once the VF test results have been returned to improve efficiency
