Often there’s a view that if something’s not broken, you shouldn’t try and fix it. But what if something new can make your job a touch easier?
New technology is enabling more businesses to communicate clearly both internally and externally. No matter what kind of business it may be, from a car garage, to a school, to a cosmetic surgery practice, communications can be improved.
Here’s how.
If your business is not yet using call recording, but you speak with your customers every day and you make agreements over the phone, whether it’s a simple appointment, timescales, or conversations around pricing – you need evidence that the conversation took place. You can do this by recording all calls.
Or maybe video conferencing can help you to communicate seamlessly with your customers. Whether it’s a video consultation or meeting with your team or a client, video conferencing can help you save time by not needing to travel.
While you’re on that video call, wouldn’t it be great to be able to edit a document at the same time as your colleague, so that you no longer have to scroll through documents to find the sentence that they’re referring to?
If you’ve got a customer service or telesales team wouldn’t an interactive wall-board displaying their current call numbers, calls waiting and even successful sales help to spur on competition and drive?
Concerned about the ever-increasing threat of hacking and fraud? There are now systems available that can block fraudulent calls being made and protect your company.
All of the above can be offered by eve, a modern-age solution that encompasses everything you need to communicate, from wherever you are.
Find out more on the eve website or get in touch.
