Cyb3r, a leading provider of technology solutions, has enjoyed a long-standing relationship with Onecom Partners. This partnership, dating back to when the company was founded, has been instrumental in supporting Cyb3r's rapid growth and success in the marketplace.
Hi Jack, tell us how the relationship between Cyb3r and Onecom Partners began.
Our relationship with Onecom Partners began when we first created the company. I've been working with the group for over 10 years and I've always maintained this partnership, even as I moved on to different businesses. Cyb3r has been a part of this relationship for 4.5 years, and we've worked closely with them from day one.
How has the relationship with Onecom Partners supported your business’ growth?
Onecom Partners has been a fantastic support for our business growth. They've always been able to deliver on our technical requirements and provide us with hands on operational support which has been invaluable throughout our journey. Recently we have completed an exercise which focused on aligning our business goals, ensuring our partnership is mutually growing in the same direction.
As a member of our Strategic Partner Programme, what are the benefits that have been invaluable to your business?
Being a Strategic Partner offers several benefits which have accelerated our growth. We are consulted by Onecom Partners on their strategy and road map, which leads to enjoying early access to new products and services that they release. They also provide support with our business planning and strategy, which is followed up by bespoke marketing to drive new business sales and cross-selling opportunities.
How are you preparing Cyb3r for the WLR switch-off?
We're actively working with Onecom Partners to prepare for the WLR switch-off. This involves upgrading broadband connections, delivering leased line solutions and migrating customers from traditional services to hosted solutions. The Onecom Partners team have been engaged throughout the complete process, helping with planning and the implementation of the migrations.
What do you say to your customers about why they should choose Cyb3r?
We offer a wide range of services and can be incredibly competitive on price. Our end-to-end support ensures that we can assist businesses with all their technology needs, from communications and IT to cybersecurity. We provide a comprehensive solution that can help businesses grow and protect their data.
What do you value most in your relationship with Onecom Partners?
I value the strong communication we have with Onecom Partners. Whenever I need to reach out to their team, whether it's by phone, email, text or via the portal, I receive a prompt response from all levels within the company. This enables us to provide high-level support to our clients, both technically and operationally. Effective communication is the foundation of a successful partnership, and ours is exceptionally strong with Onecom Partners.
What other support do you receive from Onecom Partners?
Onecom Partners have proactively advised us on strategic growth initiatives. We're actively seeking opportunities to acquire businesses, particularly those that may be struggling or looking to divest their customer base. Their guidance has been invaluable in helping us identify and pursue these acquisitions. Ultimately, this not only strengthens our business but also reinforces our partnership with Onecom Partners as we both grow together.